01
Define the use first
Who can borrow a bike, for how long and at what times? Where must it be returned? These decisions determine bike numbers, parking and charging needs. We start gradually to observe demand and periods when availability is insufficient.
02
Three components of connected operations
The lock controls physical access; the app provides confirmed user functions; the back office supports administration. Arcade Cycles describes connected solutions with technology partners. For every project we confirm the exact provider, features, subscriptions, coverage, exports and Romanian availability before contracting.
03
Unavailable bikes need prompt identification
Rules cover pre-ride checks, fault reporting, return and taking a bike out of service when intervention is required. We schedule maintenance and assign redistribution or charging responsibilities. Response times and spare equipment are specified in the service proposal.
04
Useful data without journey surveillance
A review can track loans, active users, availability and interventions, depending on accessible data. Distance is reported only when measured or declared with the method identified. A route-planning app and fleet-management software serve different roles.
FAQ
Practical questions
Is badge access always available?+
No. Badge access, app access, geofencing and integrations must be confirmed for the selected technical solution.
Can tenants share a fleet?+
Yes, subject to agreed eligibility, access allocation, costs and operational responsibilities.